{"id":13904,"date":"2018-07-09T11:19:52","date_gmt":"2018-07-09T09:19:52","guid":{"rendered":"https:\/\/www.duchateaueurope.be\/help\/"},"modified":"2022-11-15T15:36:10","modified_gmt":"2022-11-15T14:36:10","slug":"help","status":"publish","type":"page","link":"https:\/\/www.duchateaueurope.be\/en\/help\/","title":{"rendered":"Help"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I order online?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Our site offers you a quick and easy ordering process, consisting of a few clear steps.<\/p>\n

Create your shopping cart:<\/h3>\n
    \n
  1. Select your product<\/li>\n
  2. Select your options (greeting card, vase, personal message, etc)<\/li>\n
  3. The “ADD TO CART” button allows you to add an item to your cart.<\/li>\n
  4. If you wish to order more than one of the same item, please click on the “ADD TO CART” button again or change the quantity before clicking on the “ADD TO CART” button.<\/li>\n
  5. Do you want to change your selection? Go to your shopping cart<\/strong> and click on the trash can next to a product to remove it from your shopping cart.<\/li>\n
  6. To finalize your purchases, click on the button “VALIDATE THE ORDER”.<\/li>\n<\/ol>\n

    Finalize your purchases:<\/h3>\n
      \n
    1. \n
        \n
      1. Fill in your billing information<\/li>\n
      2. Fill in your delivery details<\/li>\n
      3. Choose a delivery\/pickup date\n
          \n
        1. If you have any comments about your order that you would like to share with our team, please enter them in the “Order Notes” field<\/li>\n<\/ol>\n<\/li>\n
        2. Summary of your order:\n
            \n
          1. Check your order<\/li>\n
          2. Choose pickup or delivery<\/li>\n<\/ol>\n<\/li>\n
          3. Payment method:\n
              \n
            1. Select your preferred order method<\/li>\n
            2. Check the box to accept our privacy policy and terms and conditions<\/li>\n
            3. Click on “ORDER”<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

              You will be transferred to the secure online payment page of our partner Multisafepay or Mollie.
              After the payment, you will return to our site which will confirm your order.<\/p>\n

              The “DATA” page allows you to fill in your login details, create an account or opt for an order without creating an account. If you are already connected, you can check your information. The fields marked with an asterisk (*) are required to send you your order.<\/p>\n

              When you have filled in all the required fields, click on Next.<\/p>\n

              org-ke_nl:\/content\/Klantenservice\/3.jpgSelect your payment method<\/p>\n

              Choose how you want to pay for your purchases. You can choose from the following payment methods:<\/p>\n

              Bancontact \/ Mister Cash
              Advance payment
              Visa or Mastercard
              PayPal (+2%)<\/p>\n

              org-ke_nl:\/content\/Klantenservice\/4.jpgConfirm and pay your order<\/p>\n

              Are you ready to finalize your order? Click on the CHECK OUT button to be redirected to Ogone, the secure payment service of Kamera Express.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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              \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tVa-et-vient #2<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

              Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

              How do I order online? Our site offers you a quick and easy ordering process, consisting of a few clear steps. Create your shopping cart: Select your product Select your options (greeting card, vase, personal message, etc) The “ADD TO CART” button allows you to add an item to your cart. If you wish to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth-no-heading.php","meta":{"inline_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"class_list":["post-13904","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.duchateaueurope.be\/en\/wp-json\/wp\/v2\/pages\/13904","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.duchateaueurope.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.duchateaueurope.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.duchateaueurope.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.duchateaueurope.be\/en\/wp-json\/wp\/v2\/comments?post=13904"}],"version-history":[{"count":0,"href":"https:\/\/www.duchateaueurope.be\/en\/wp-json\/wp\/v2\/pages\/13904\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.duchateaueurope.be\/en\/wp-json\/wp\/v2\/media?parent=13904"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}